Returns & Exchanges
At TORQUE MOTORCYCLE, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn apparel and accessories. Ensure all original tags are attached and the items are in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely pack your items in their original box, ensuring all protective padding and hangtags are included to prevent damage during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.